From: Dom Lachowicz (doml@appligent.com)
Date: Mon Oct 28 2002 - 11:53:06 EST
A very nice and polite woman named Heather from PayPal called my home
number this morning in order to resolve this dispute between AbiWord
and PayPal.
She emailed me 2 affidavits that I must sign, notarize, and then mail
via post back to the PayPal headquarters in Omaha, Nebraska. The $581
will be credited to my account immediately thereafter. This means that
within one working week the AbiWord Fund will have its $581 back, less
the cost of postage and a notary's fee. All in all, that isn't so bad.
To the folks at PayPal, I applaud you for doing the right thing, even
if it took a while to do it. In my eyes, I feel that your company has
redeemed itself. I only pray that your company handles all future
complaints with the due-diligence that they deserve.
To all of those who have written letters of support to both me and
PayPal on my behalf, I thank you. I think that if nothing else, we've
helped raise some awareness in the general community. At the very
least, we've gotten our money back :)
Thanks,
Dom
--- *) The PayPal documents were multi-page MS Word documents. AbiWord opened and printed both copies (paper output in my hands) before OpenOffice even loaded. Abi's versions look better, to boot.*) Omaha is also the US city where Nyorp, our "little BSD server that could" resides.
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