Re: User Help

From: Ryan Pavlik <abiryan_at_ryand.net>
Date: Thu Jul 26 2007 - 17:03:38 CEST

L Johnston wrote:
>
> I probably will be shot down for remarking that I find this site very
> hard to use. I wonder why it is not formatted in the same way as other
> support forums, where one can check on the problem using an index of
> problems.
>
> I hesitate to write after reading the recent reply to a perfectly
> reasonable request, which was termed 'inflammatory'. I can't see how
> it could possibly have been taken in that light and it rather puts me
> off asking any kind of question.
>
I'd like to apologize for the mess my reply seems to have made. Perhaps
myself getting in the habit of writing shorter emails would serve me
well. :)

I hope you are not put off from using AbiWord, our Bugzilla, or the user
list due to my behavior - I saw my actions as intervening to maintain a
positive, friendly environment, and it certainly was not my intent to do
the opposite.

As the others have mentioned, the Bugzilla at
http://bugzilla.abisource.com/ contains all bug reports/problem
reports/requests for features that folks have cared to file. Any time
you spend entering bugs you find, offering assistance in QA, or helping
another user on these lists is greatly appreciated.

-- 
Ryan Pavlik
AbiWord Win32 Platform Maintainer, Art Lead: www.abisource.com
AbiWord Community Outreach Project: www.cleardefinition.com/oss/abi/blog/
"Optimism is the father that leads to achievement."
 -- Helen Keller
"The folder structure in a modern Linux distribution such as Ubuntu
was largely inspired by the original UNIX foundations that were
created by men with large beards and sensible jumpers."
 -- Jono Bacon, The Ubuntu Guide
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Received on Thu Jul 26 17:04:42 2007

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